Indigi Power and Cooling • Brisbane and Queensland

Brisbane is Indigi Power and Cooling's home base. Our head office at 10/240 New Cleveland Rd, Tingalpa puts technicians within reach of the CBD, the inner-south and bayside commercial precincts, and the Port of Brisbane logistics corridor without the mobilisation charges that come with flying crews in from interstate.

For any organisation running an uninterruptible power supply, a battery bank, or a computer room air conditioner in South East Queensland, downtime is the enemy. A failed UPS drops the load. A tired battery string fails a load test right when the grid blinks. A CRAC unit that ices up or loses charge lets a server room climb past the ASHRAE TC 9.9 recommended envelope of 18 to 27 degrees Celsius, and hardware starts throttling or shutting down. Indigi keeps all three systems inside spec with scheduled maintenance, rapid callouts, and honest reporting.

UPS maintenance and battery service in Brisbane

Every UPS is only as reliable as its weakest battery. Valve-regulated lead-acid (VRLA) batteries typically last 3 to 5 years in a temperature-controlled room, and far less when the room runs hot. Indigi's Brisbane UPS maintenance covers single-phase and three-phase systems from Eaton, APC, and Vertiv Liebert, and includes battery testing and replacement, capacitor and fan inspection, firmware checks, and a full load test with a written condition report.

Book a UPS maintenance visit or set up an ongoing UPS maintenance plan. New installations across Brisbane are covered by our single-phase and three-phase UPS installation services.

CRAC and precision cooling service in Brisbane

Brisbane's subtropical climate is hard on data centre cooling. High ambient temperatures and summer humidity push condensers and compressors harder than in cooler states, which shortens component life and raises the risk of a mid-summer failure. Indigi services all three CRAC topologies: direct expansion (DX), chilled water (CHW), and condenser water (CDW). Maintenance covers refrigerant charge and leak checks, compressor and fan health, coil cleaning, humidifier service, filter changes, and control and alarm verification.

We service and source spares for major precision cooling brands including Vertiv Liebert. Explore DX CRAC servicing, chilled water CRAC maintenance, condenser water CRAC servicing, or the full CRAC unit maintenance program. Genuine Liebert CRAC spare parts are available for Brisbane sites.

Server room design and installation for Brisbane

Building a new server room or upgrading an existing one? Indigi designs and installs combined power and cooling systems sized to your actual heat load. A small comms room fit-out typically runs $8,000 to $15,000, a mid-size server room $25,000 to $45,000, and a large room $45,000 to $60,000 or more depending on redundancy and topology. Plan the project with our team, then talk to us about server room cooling design and installation or CRAC installation and commissioning.

Coverage across Queensland and Australia

Industries we support across Brisbane

Critical power and cooling are not just a data centre concern. Across Brisbane, Indigi maintains UPS and CRAC systems for hospitals and aged care, where a power interruption can affect patient safety and cold-chain storage; for state and local government facilities bound by availability standards; for financial services and professional firms that cannot tolerate transaction downtime; and for mining, resources, and logistics operators around the Port of Brisbane and out to Townsville and Cairns, where remote sites depend on power protection that keeps working without a technician on the doorstep. Manufacturing and food processing sites also rely on us to keep control systems and refrigeration under continuous protection.

We also support UPS systems in less obvious places: vaccine and pharmacy fridges that need cold-chain power protection, lift and elevator controllers governed by AS1735, and electrical switchrooms that need dedicated cooling. Whatever the load, the discipline is the same: test the batteries, verify the transfer, keep the room in spec, and document everything.

Common faults Indigi catches before they cause an outage

Most critical power failures are predictable and preventable. The faults we most often catch during scheduled Brisbane maintenance include battery strings that have lost capacity and will not carry the load for their rated runtime, swollen or leaking VRLA cells caused by heat, ageing electrolytic capacitors nearing end of life, blocked or failing cooling fans inside the UPS itself, and firmware that is out of date. On the cooling side, the recurring culprits are low refrigerant charge from slow leaks, coils fouled with dust that kill heat-exchange efficiency, clogged filters that choke airflow, humidifier faults, and alarm or control settings that have drifted out of range. Finding any one of these on a planned visit costs a fraction of what an unplanned outage costs, and it is the whole reason a maintenance plan pays for itself.

Why Brisbane organisations choose Indigi

Indigi Power and Cooling is Indigenous and Veteran-owned, Supply Nation registered, and listed on ICN Gateway. That matters for government, defence, and corporate buyers with Indigenous procurement targets or Reconciliation Action Plans, because engaging Indigi contributes directly to those commitments while delivering the same technical standard as any national maintenance provider. Being headquartered in Brisbane means Queensland customers get local accountability, not a call centre in another state.

Frequently asked questions

Do you service UPS systems outside the Brisbane CBD?

Yes. Indigi services the entire South East Queensland region including the Gold Coast, Sunshine Coast, and Ipswich, and travels to regional centres such as Townsville and Cairns for scheduled work and projects. Because our head office is in Tingalpa, metropolitan Brisbane callouts carry no interstate mobilisation charge.

How often should a UPS be serviced?

Most critical UPS systems should be inspected at least once a year, with battery testing at every visit. Sites with high ambient temperatures, dusty environments, or mission-critical loads often move to twice-yearly servicing. Our annual plan schedules these visits automatically so nothing is missed.

How cool should a server room in Brisbane be?

ASHRAE TC 9.9 recommends keeping the cold aisle between 18 and 27 degrees Celsius with relative humidity managed to prevent condensation and static. Brisbane's heat and humidity make reliable CRAC cooling and correct humidity control especially important through summer.

How long do UPS batteries last in Queensland's climate?

VRLA batteries are rated for 3 to 5 years but heat shortens their life. A room that regularly runs warm can halve battery service life, which is why temperature-controlled UPS rooms and regular load testing are worth the investment. Indigi tests batteries at every service and flags strings that are trending toward failure.

Are you able to support Indigenous procurement requirements?

Yes. Indigi is a Supply Nation registered, Indigenous and Veteran-owned business listed on ICN Gateway, so engaging us for critical power and cooling work counts toward Indigenous procurement targets and Reconciliation Action Plan commitments.

Related services

• UPS maintenance and maintenance plans
• CRAC unit maintenance across DX, CHW and CDW systems
• Server room cooling design and install
• Industry solutions for healthcare, mining, government and more
• Eaton UPS systems supply and support

Protect your Brisbane critical power and cooling Tell us about your UPS, batteries, or CRAC units and we will arrange a site visit. Indigi Power and Cooling is Indigenous and Veteran-owned, Supply Nation and ICN Gateway registered, and headquartered right here in Brisbane. Contact Indigi Power and Cooling